Effective Date: 27 September 2025
Stroud Lime (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you access or use our website [www.stroudlime.co.uk] (“Website”). It also describes your rights under UK GDPR and EU GDPR.
By using our Website, you consent to the collection and processing of your data as outlined in this Policy.
1. Information We Collect
We may collect the following types of personal data:
1.1 Information you provide directly:
-
Name, email address, phone number, postal address;
-
Account information if you create an account;
-
Any other information you provide when contacting us, subscribing to newsletters, or completing forms.
1.2 Information collected automatically:
-
IP address, browser type, operating system.
-
Cookies and similar technologies as described in our Cookie Policy.
1.3 Information from third parties:
-
We may receive data from analytics providers, social media platforms, or other partners.
2. How We Use Your Information
We use your personal data for the following purposes:
-
To provide and improve our Website and services;
-
To communicate with you, respond to enquiries, and provide support;
-
To send newsletters, promotions, or other marketing communications (with consent);
-
To comply with legal obligations;
-
To detect, prevent, and address technical issues or fraud.
We will only process your data where we have a lawful basis, including your consent, the necessity to perform a contract, compliance with legal obligations, or our legitimate interests.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyse traffic, and personalise content. By using our Website, you consent to the use of cookies. For more details, see our Cookie Policy.
4. Sharing Your Data
We do not sell your personal data. We may share your data with:
-
Service providers and partners who help us operate the Website, deliver services, or perform analytics;
-
Legal authorities if required by law, regulation, or legal process;
-
Business transfers in the event of a merger, acquisition, or sale of assets.
All third parties are required to protect your data in accordance with GDPR and UK data protection law.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Policy, or as required by law.
-
Account information is retained until you delete your account or request erasure;
-
Communications and support data may be retained for a reasonable period to resolve issues or comply with legal obligations.
6. Your Rights
You have the following rights under UK GDPR and EU GDPR:
-
Right to access your personal data;
-
Right to correct inaccurate or incomplete data;
-
Right to erase your data (right to be forgotten);
-
Right to restrict or object to processing;
-
Right to data portability;
-
Right to withdraw consent at any time;
-
Right to lodge a complaint with a supervisory authority.
To exercise these rights, contact us at info@stroudlime.co.uk.
7. International Transfers
Personal data may be transferred to and processed in the UK or other countries. We ensure such transfers comply with GDPR and implement appropriate safeguards.
8. Security
We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.
9. Children
Our Website is not intended for children under 16. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date”. Continued use of the Website after updates constitutes acceptance of the revised Policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Stroud Lime
Email: stroudlime@yahoo.co.uk